Chat OS

Login for admin, supervisor, operator or coach.

Chat OS
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Supervisor dashboard

Online staff, current claimed chat and last known IP.
Staff Status Current message IP Browser Last seen

Profile

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Select a conversation.

Profile notes

Messages

No conversation selected
Paste is disabled. Operators must type manually.
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Customer

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Select a conversation.

Customer notes

Queue overview

Fast overview from chat_open_queue. This does not scan all conversations.
WaitRouteStatusLanguageConversationCustomerProfileLast message

Logbook last 48 hours

All operator replies, filtered by your language permissions.
TimeOperatorLanguageConversationCustomerProfileCharsMessage

Daily stats

Number of sent replies per operator.
DayOperatorMessages

Operators & coaches

Supervisor can create operators/coaches. Admin can manage everything.

New staff

UserRoleLanguagesStatus

Settings